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Engage IT Services

Keeping IT simple, we engage with you to provide the right solutions for your business.

IT Services & IT Solutions

Engage IT provide a variety of IT Services and IT Support packages outlined below. We do not believe that “one size fits all” and prefer to tailor our services to your requirements and budget, following an IT Review. Our 4 step process is as follows:

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1. Review

We offer a free initial IT review to discuss your current IT setup and to get a better understanding of your business and current processes. We will discuss the ways in which technology may improve your processes and help your business become more efficient.

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2. Proposal

Following the review we will prepare a no obligation proposal outlining our findings and recommendations for improvement. This will include a breakdown of implementation costs, ongoing support costs and a high-level implementation project plan.

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3. Implementation

Should you decide to go ahead with the proposal, we will prepare a more detailed project plan and agree an implementation schedule. Depending on the scale of change, we would stage the implementation to ensure minimal business impact, so that you and your staff are comfortable with the proposed changes.

4. Support

Whatever solution or service we provide for you, we can offer on-going support and management. This could include end user support, endpoint management & monitoring and management of your Microsoft 365 environment. This also includes monthly reporting where applicable.

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IT Strategy & Advice

Helping you to understand your business requirements and implement an IT Strategy to support your business goals and growth.

Consultancy Rates £50 per hour/£350 per day

 

This can range from advice on a one-off issue or implementation project to engaging with us as a trusted partner to ensure your IT infrastructure and systems are robust and scaleable to support your business and grow with it.

We can help with a longer term strategy, acting as your virtual IT Manager to help you map out future requirements and priorities, budgeting accordingly.

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IT Support & Proactive Management

Offering proactive IT support and management to ensure your computers remain trouble free.

 

Engage IT provide proactive support and monitoring to enable us to identify small issues early, before they develop into bigger problems.

We use Ninja RMM Remote Management and Monitoring software to centrally manage operating system and software updates and monitor your computers for any issues and potential  problems, for example; disk errors, low disk space and high memory usage. This helps your computers remain healthy and secure.

 

We can also manage and monitor your hosted environments such as Microsoft 365 and Azure Virtual Desktop.

Any issue or requests that do arise are managed from initiation through to resolution following ITIL standards using our help desk system and remote access software.

Note: Prices are for guidance only and are subject to an IT Review.

Please Contact Us to discuss your requirements.

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Cloud Solutions

Helping you understand the benefits of using cloud solutions such as Microsoft 365 to improve productivity and collaboration.

Consultancy Rates £50 per hour/£350 per day

The cloud, and what it offers, can often seem confusing and complicated. Let us help you understand how cloud services can optimise productivity and staff collaboration and help your business become more efficient.

 

Engage IT specialise in implementing Microsoft 365, as we feel it offers the best range of applications and services for business use. Microsoft 365 is constantly evolving and offers a whole range of services beyond the basic desktop applications and email, including collaboration tools, secure file storage, productivity tools and security & compliance.

Microsoft also offer the Azure cloud hosting environment, where you can host your own virtual infrastructure and applications including the secure Azure Virtual Desktop environment.

Microsoft 365 Pricing

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Custom Applications

Using Claris Filemaker Pro to build bespoke database applications to manage your data and streamline business processes.

Consultancy Rates £50 per hour/£350 per day

If you find yourself managing your data with complex spreadsheets or are still using paper based processes and forms, you may require a database application to manage your data and business processes more efficiently.

Using the Claris Filemaker Pro environment we can build user friendly custom applications that run on Windows, Mac, IOS devices and the web.

These applications can range from Customer Relationship Management Systems to Product Inventory and Stock Control that optimise data entry, management and reporting. Find out how a custom application could benefit your business.

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Backup

Utilising cloud backup solutions to ensure a robust backup and disaster recovery plan.

 

Despite the importance of digital data to any business, the vast majority of small businesses do not have adequate backup and recovery plans in place.

Should the worst happen, you need to be confident that you can recover data as quickly as possible, with minimum impact to your business.

We partner with Datto to meet your backup and recovery requirements, which can range from Microsoft 365 backup to full on-site disaster recovery solutions.

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Security & Compliance

Securing your computers and data with appropriate security software and hardware solutions.

Ensuring your IT infrastructure and data is secure is paramount for any organisation.

We partner with Custodian 360 who provide total endpoint protection with threat prevention, behavioural detection, and automated response in a single platform, driven by machine learning and intelligent automation that is fully managed by security experts.

As well as offering software and hardware security solutions we can offer advice on access management, compliance, data classification, staff awareness and policy creation.

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VoIP Telephone Systems

Utilising your existing broadband connection to implement a cost-effective and flexible VoIP (Voice over Internet Protocol) solution for small businesses.

A hosted VoIP (Voice over Internet Protocol) service enables your telephone calls to be transmitted over the internet, utilising your existing broadband connection without requiring separate phone lines. It offers a very cost-effective and flexible solution for small businesses, requiring no additional on-site hardware except for IP phone handsets.

Calls can also be routed directly through applications on your desktop (PC or Mac) and mobile devices, so your staff’s extension can follow them wherever they go. This makes the system ideal for remote workers.

All the exchange features are hosted and managed in the cloud, offering the full features of a business telephone system.

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Website Development & Hosting

Launching a new website, or simply in need of a refresh? We can work with you to help create a website to truly showcase your business and its services.

Consultancy Rates £50 per hour/£350 per day

WordPress is one of the most popular CMS (Content Management Systems), used for website development. We use it to create elegant, interactive websites that work seamlessly across desktop and mobile devices.

 

WordPress is a very extensible environment that enables us to customise your website to suit your requirements; so you can offer interactive services such as mailing list subscriptions, events calendars, on-line chat sessions and interactive Google maps.

We can work closely with you to design and produce a modern responsive website to showcase your business and its services.

Once your website is live, you can regularly update content and post news articles to keep your clients informed, or if you prefer, we can manage the content updates for you.

We can also manage your website hosting, SSL certificates and domain management.

Winton House Centre

wintonhousecentre.org.uk

Winton House Centre is an independent registered charity based in the centre of Petersfield which supports the local community. We were engaged by Winton House to redesign their website to showcase the range of services they provide and regular activities and events they hold.

CFCA

cfca.org

We were engaged by our partner Lateral Alliances to build a new membership site for their client the Communications Fraud Control Association (CFCA).

The Avenue

avenueltsc.co.uk

Avenue Lawn Tennis, Squash and Fitness Club is a community focused sports & social club in Havant, Hampshire with over 1000 members. We were engaged by The Avenue to redesign their website to showcase the range of sports facilities they offer and associated classes, training sessions and events.

Stuart Hoare

stuarthoare.co.uk

Stuart Hoare Chartered Accountants are based in Cowplain, Hampshire. Stuart engaged with us to redesign their website to showcase the range of financial services they offer their clients.

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Charities & NFPs

Offering reduced IT consultancy rates for Charities & NFPs, we have experience in leveraging free and reduced rates on the software solutions we provide.

Charity Consultancy Rates £40 per hour/£300 per day

Most small charities are unaware that they can receive Microsoft 365 for free for up to 10 users, and at a very competitive rate for any additional users.

We can help apply for, and implement, Microsoft 365 to enable business grade email, secure file storage and collaboration services, which will help optimise your processes and enable your staff to collaborate more efficiently.

Engage IT also have experience of implementing and customising the popular Charity Log CRM software.

Get in Touch

Complete our contact form and we will get back to you as soon as possible.

Or call 03333 057577

Give us a call for an informal chat to discuss your requirements and arrange a complimentary consultation.

Providing IT Services & IT Support for Small Businesses & Charities in Hampshire, Surrey & West Sussex.

Keeping IT simple, we engage with you to provide the right solutions for your business.

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